JIGSAW DIRECTORY
Other Organisations
There are many indirect causes of mental health illness and the organisations listed in this section may be able to help with other problems which may be effecting you or the person you are helping.
Addiction
Alcoholics Anonymous
Helpline: 0845 769755
Email: help@alcoholics-anonymous.org.uk
Web: www.alcoholics-anonymous.org.uk
If Alcohol is costing you more than money call today in complete confidence. Find a local support group in your area.
Drinkline
Helpline: 0800 917 8282
Best time to telephone: 9am - 11pm, Monday to Friday
Help, support and information to callers worried about their own drinking and family and friends of people who are drinking.
Gamblers Anonymous
Helpline: 020 7384 3040
Email: private@gamblersanonymous.org.uk
Web: www.gamblersanonymous.org.uk
For people having problems controlling their gambling.
Gam-Anon
National Service Office
PO Box 88
London
SW10 0EU
Helpline: 08700 508880
Email: contact@gamanon.org.uk
Web: www.gamanon.org.uk
Providing support and encouragement for the families and friends of compulsive gamblers, and helps them to understand the problem and to help overcome it.
Helpline: 0845 6000 133 (8am to midnight 7 days a week)
Email: info@gamcare.org.uk
Web: www.gamcare.org.uk
Support, information and advice to anyone suffering through a gambling problem.
National Drugs Helpline
(known as - Talk to Frank)
Helpline: 0800 77 66 00
Textphone: 0800 917 8765
Email: frank@talktofrank.com
Web: www.talktofrank.com
Ring FRANK anytime and speak to a friendly adviser who's professionally trained to give you straight up, unbiased information about drugs.
RELEASE
Helpline: 0845 4500 215
Email: ask@release.org.uk
Web: www.release.org.uk
Providing advice to drug users, their families, friends and statutory and voluntary agencies
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Alzheimer’s
Alzheimer’s Society
Yorkshire Area Office
Holgate Villa
22 Holgate Road
York
YO24 4AB
Helpline: 0845 300 0336 (national Mon-Fri 8.30am-6.30pm)
Tel: 01904 633804 (Yorkshire Office)
Email: enquiries@alzheimers.org.uk (national)
Working to improve the quality of life of people affected by dementia, including support for carers and health professionals. Local branch services include day care and home care for people with dementia, as well as support and befriending services to help partners and families cope with the demands of caring. From Alzheimer's Café's and innovative 'singing for the brain' sessions to memory-book projects and group outings, our branches provide both practical support and an essential point of human contact. Contact your local branch for further details of what they offer:-
Craven Branch - 01756 799971
Hambleton & Richmondshire - 01748 825817
Ripon & Harrogate - 01765 690900
Ryedale & Whitby - 01751 477743
Scarborough - 01723 500958
Selby & York - 01904 658106
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Attention Deficit Hyperactivity Disorder (ADHD)
ADDISS
(The National Attention Deficit Disorder Information and Support Service)
Tel: 020 8952 2800
Email: info@addiss.co.uk
Web: www.addiss.co.uk
We provide people-friendly information and resources about Attention Deficit Hyperactivity Disorder to anyone who needs assistance - parents, sufferers, teachers or health professionals. Whatever you're looking for in ADHD, we'll do our best to help. Call or email to find out about local support groups in your area.
Promoting awareness to Attention Deficit/Hyperactivity Disorder and to provide information and as much free practical help as we can to sufferers, both adults and children, and their families in the UK and around the World via this website.
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Autism
The National Autistic Society
393 City Road
London
EC1V 1NG
Helpline: 0845 070 4004 (Mon-Fri, 10am-4pm)
Web: www.nas.org.uk
Championing the rights and interests of all people with autism and aim to provide individuals with autism and their families with help, support and services that they can access, trust and rely upon and which can make a positive difference to their lives. Local services available at:-
Thirsk Service
Energy House
Thirsk Industrial Estate
York Road
Thirsk
North Yorkshire
YO7 3BX
Tel: 01845 574386
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Bereavement
Cruse Bereavement Care
Central Office
PO Box 800
Richmond
Surrey
TW9 1RG
Helpline: 0844 477 9400 (Mon-Fri 9.30am-5pm)
Email: helpline@cruse.org.uk
Web: www.crusebereavementcare.org.uk
Young Person’s helpline: 0808 808 1677
Email: info@rd4u.org.uk
Web: www.rd4u.org.uk
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides support and offers information, advice, education and training services. Local offices:-
Craven & District - 01756 797799
Bridlington & District - 01262 400300
Harrogate - 0844 477 9400
Tees Valley & Durham - 01325 288633
York - 01904 481162
SANDS (Stillbirth and Neonaltal Death Society)
28 Portland Place,
London,
W1B 1LY
Helpline: 020 7436 5881
e-mail: helpline@uk-sands.org
Web: www.uk-sands.org
Open: Mon – Fri 9.30am – 5.30pm
The Helpline is for anyone who has been affected by the death of a baby and wants to talk to someone about their experience. For other enquiries please call 020 7436 7940.
The Compassionate Friends
53 North Street
Bristol
BS3 1EN
Helpline: 0845 123 2304
Email: helpline@tcf.org.uk
Open: Every day 10am-4pm, 6.30pm-10.30pm
An organisation of bereaved parents and their families offering understanding, support and encouragement to others after the death of a child or children. We also offer support, advice and information to other relatives, friends and professionals who are helping the family.
The Pet Bereavement Support Services
Support line: 0800 096 6606
Email: pbssmail@bluecross.org.uk
Open daily 8:30am-8.30pm
Offers support and understanding to bereaved pet owners through a national network of trained volunteer telephone and email befrienders.
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Black & Minority Ethnic (BME) Services
Chinese Mental Health Association
2nd Floor
Zenith House
155 Curtain Road
London
EC2A 3QY
Helpline: 0845 122 8660 (Mon-Fri 4pm-6pm)
General: 020 7613 1008
Email: info@cmha.org.uk
Web: www.cmha.org.uk
Providing a diverse range of services with the aim of serving Chinese people who suffer from mental health related issues and problems. Alsoproviding support for their carers whom may not be familiar with all the nuances of traditional Chinese culture. The confidential helpline is run by experienced tri-lingual (Cantonese, Mandarin and English) workers and volunteers offering emotional support, vital information and advice to callers.
Diverse Minds
Mind
15-19 Broadway
London
E15 4BQ
Tel: 020 8215 2218
Email: diverseminds@mind.org.uk
Working to make mental health services more responsive to the diverse needs of black and minority ethnic communities. For details on becoming a member of Diverse Minds please contact us or visit our website.
Jewish Women’s Aid
Helpline: 0800 591203 (Mon-Thurs 9.30am-9.30pm)
Email: info@jwa.org.uk
Web: www.jwa.org.uk
A national helpline for Jewish women facing domestic violence, helping women to regain their self-respect and confidence and re-shape their lives.
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Counselling
British Association for Counselling & Psychotherapy (BACP)
BACP House
15 St John’s Business Park
Lutterworth
Leicestershire
LE17 4HB
General Enquiries:
0870 443 5252
Find a Therapist: 0870 443 5220
E-mail: bacp@bacp.co.uk E-mail: directories@bacp.co.uk
Web: www.bacp.co.uk
A leading professional body for counselling and psychotherapy and a reference point for anyone seeking information on counselling and psychotherapy.
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Crime
Victim Support North Yorkshire
Victim Care Unit
6 Concept Court
Kettlestring Lane
Clifton Moor
York
YO30 4XF
Tel: 0845 0710871
Email: admin@nyvss.org
Open: Mon-Fri - 8am-8pm
Offering emotional and practical support to victims of crime, and support to witnesses in the courts. We have trained volunteers across North Yorkshire who are available to support victims of crime. A witness service is offered at the following courts:-
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Harrogate & District Witness Service
Tel: 0845 120 9824
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Northallerton Magistrates' Court Witness Service
Tel: 0845 120 9821
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Scarborough Magistrates' Court Witness Service
Tel: 0845 120 9827
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Skipton Magistrates' Court Witness Service
Tel: 0845 120 9816
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York & Selby Magistrates' Court Witness Service
Tel: 0845 120 9828 |
York Crown Court Witness Service
Tel: 0845 120 9831 |
Community Legal Advice
Helpline: 0845 345 4345
Minicom: 0845 609 6677
Web: www.clsdirect.org.uk
Open: Mon-Fri 9am-6.30pm
A free and confidential service, to help you with your legal problems. Free advice if you are eligible for legal aid.
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Domestic Violence
Women’s Aid
Helpline: 0808 200 0247
(freephone 24 hour National Domestic Violence Helpline)
Email: helpline@womensaid.org.uk
Web: www.womensaid.org.uk
A national charity working to end domestic violence against women and children. Local branches & refuge services:-
Harrogate & District Women’s Aid: 01423 530078 (Mon-Fri 9am-5pm)
York Women’s Aid: Tel: 01904 646630
Email: manager@yorkwomensaid.org
Action on Elder Abuse
Astral House
1268 London Road
Norbury
London
SW16 4ER
Helpline: 0808 808 8141
General: 020 8765 7000
Email: enquiries@elderabuse.org.uk
The helpline is there for anyone – including older people themselves, their friends and relatives – but we also take calls from practitioners who seek advice on handling difficult situations or are looking to identify ways in which they can work more positively to prevent abuse.
Mens Advice Line
Helpline: 0808 801 0327
Email: info@mensadviceline.org.uk
Web: www.mensadviceline.org.uk
Advice and support for men in abusive relationships and concerned about their own violence.
ManKind Initiative
57 East Reach
Taunton
Somerset
TA1 3EZ
Helpline: 01823 334244
Email: admin@mankind.org.uk
Web: www.mankind.org.uk
Open: Mon-Fri 10am-4pm
Welcoming calls from male victims of domestic violence and domestic abuse as well as calls from friends and family members of victims.
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Eating Disorders
Beat
(Beating Eating Disorders)
Adult Helpline: 08456 341414
Email: help@b-eat.co.uk
Open: Mon-Fri 10.30am – 8.30pm
Sat 1pm – 4.30pm
Bank Holidays 11.30am -2.30pm
Youthline: 08456 347650
Text: 07786 201820
Email fyp@b-eat.co.uk
Open: Mon-Fri 4.30pm – 8.30pm
Sat 1pm – 4.30pm
Bank Holidays 11.30am – 2.30pm
Providing information, help and support for people affected by eating disorders and, in particular, anorexia and bulimia nervosa.
Anorexia & Bulimia Care
PO Box 173
Letchworth
Hertfordshire
SG6 1XQ
Tel: 01462 423 351
Email: help@anorexiabulimiacare.co.uk
Web: www.anorexiabulimiacare.co.uk
Supporting those who are locked into compulsive activity around food, and those who seek to help.
Yorkshire Centre for Eating Disorders Carers Support Group
c/o Seacroft Hospital
York Road
Leeds
LS14 6UH
Helpline: 0113 2063334
Email: info@yced.org.uk
Web: www.yced.org.uk
Offering Carers of people suffering from anorexia and bulimia an accessible, approachable and sympathetic forum for help, support and information.
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Lesbian, Gay, Bisexual Transgender (LGBT)
Broken Rainbows
Helpline: 08452 60 44 60 (Mon 2pm-8pm,
Wed 10pm-1pm, Thu 2pm-8pm)
0300 999 LGBT (5428)
Web: www.broken-rainbow.org.uk
Support for lesbian, gay, bisexual and transgender people experiencing domestic violence.
G.A.D (Gay Advice Darlington)
The Gay Centre
PO Box 307
Darlington
County Durham
DL1 1XG
Helpline: 01325 355551
Email: admin@gayadvicedarlington.co.uk
Web: www.gayadvicedarlington.co.uk
Open: Mon-Fri 11am-4pm
Mon & Fri 7pm-9pm
Gay Advice Darlington is committed to investing in the Gay Community. Call our helpline for advice and support on any LGBT issues.
Mind Out
Allen Centre
60 Sackville Gardens
Hove
Tel: 01273 739847
Email: info@lgbtmind.com
Web: www.lgbtmind.com
A service for people who are lesbian, gay, bisexual or transgendered and have mental health concerns.
North Yorkshire
MESMAC
P O Box 549
York
YO30 7GX
Tel:
01904 620400
Email:
northyorkshire@mesmac.co.uk
Web: www.mesmac.co.uk
Yorkshire MESMAC is one of the oldest and largest sexual health organisations in the country working predominately with Gay and Bisexual men.
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Military Services
Army Welfare Service
HQ Land Command
Louisburg Block
Erskine Barracks
Wilton
Salisbury
SP2 0AG
Tel: 01722 436569
Email: awis@hqland.army.mod.uk
Web: www.army.mod.uk/soldierwelfare/supportagencies/aws
AWS provides comprehensive community and personal support to servicemen and women and their families. A professionally based and confidential welfare support service responsive to the needs of the individual, families and the chain of command in order to maximise the operational effectiveness of servicemen and women. The AWS team covering North Yorkshire and York are:-
Army Welfare Service Army Welfare Service
Garrison Community Centre Garbutt House
Hipswell Lodge Bray Road
Catterick Garrison York
North Yorkshire YO10 4JG
DL9 3AX
Tel: 01748 872987 Tel: 01904 662547
SSAFA Forces Help
Building 48
Queen Elizabeth Barracks
Strensall
York
YO32 5SW
Tel: 01904 499596
Email: secretaryinyork@aol.com
Web: www.ssafa.org.uk
Open: Mon 1pm-4pm
Wed 9.30am-4pm
Soldiers, Sailors, Airmen and Families Association (SSAFA), provides support for the serving men and women in today’s Armed Forces and for those who have served - even if it was only for a single day. We also care for the needs of their families and dependants.
The Royal British Legion
48 Pall Mall
London
SW1Y 5JY
Legionline: 08457 725 725 (Mon-Fri 10am-4pm)
Providing financial, social and emotional support to people who have served and are currently serving in the Armed Forces and their dependants.
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Obsessive Compulsive Disorder
OCD Action
Davina House
Suites 506-507
137-149 Goswell Road
London
EC1V 7ET
Helpline: 0845 390 6232
General: 0870 360 6232
Email: info@ocdaction.org.uk
Web: www.ocdaction.org.uk
The OCD Action help and information line is a free, confidential and unbiased service offering help, information and support for OCD sufferers, carers and anyone who is concerned that they, or their friends or relatives, may have OCD or a related disorder.
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Post Natal Illness
APNI (The Association for Post-Natal Illness)
145 Dawes Road
Fulham
London
SW6 7EB
Tel: 020 7386 0868
(Mon-Fri 10am-2pm)
Email: admin@apri.org
Web: www.apri.org
Provide support to mothers suffering from post-natal illness.
MAMA
7 Southcourt Road
Linslade
Leighton Buzzard
Bedfordshire
LU7 2QF
Helpline: 0845 120 3746 (Weekdays 7pm-10pm)
Web: www.mama.co.uk
The Meet A Mum Association is a UK registered charity which aims to provide friendship and support to all mothers and mothers-to-be, especially those feeling lonely or isolated after the birth of a baby or moving to a new area.
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Relationships
Relate North East
Central Administration
West Lodge
West Cresent
Darlington
DL3 7PS
Tel: 0800 980 5907
Email: relate.ne.admin@ntlworld.com
Web: www.relate.org.uk
Offers advice, relationship counselling, sex therapy, workshops, mediation, consultations and support face-to-face, by phone and through the website.
National Family Mediation
A network of local not-for-profit Family Mediation Services which offers help to couples, married or unmarried, who are in the process of separation and divorce. Helping clients to reach joint decisions about the issues associated with their separation - children, finance and property. Several NFM services also provide specialist services for children.
Keep Talking Scarborough & District Family Mediation
13 Dragon Parade Mediation Service
Harrogate 1 Westbourne Grove
North Yorkshire Scarborough
HG1 5BZ YO11 2DJ
Tel: 01423 525156 Tel: 01723 507 775
Email: fmsnwyorks@ukonline.co.uk Email: info@scarboroughmediation.co.uk
Web: www.keeptalking.org.uk Web: www.scarboroughmediation.co.uk
York Family Mediation Service Families Talking – Tees Valley Mediation
3rd Floor St Mary’s Centre
Holgate Villas 82-90 Corporation Road
22 Holgate Road Middlesbrough
York TS1 2RW
YO10 4BS
Tel: 01904 646068 Tel: 01642 222967
Email: yorkfms@care4free.net Email: info@cleveland-fms.co.uk
Web: www.yorkfms.co.uk Web: www.cleveland-fms.co.uk
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Rural organisations
Farm Crisis Network
Manor Farm
West Haddon
Northampton
NN6 7AQ
Helpline: 0845 367 9990
General: 01788 510866
Email: mail@fcn.org.uk
Web: www.farmcrisisnetwork.org.uk
Provides pastoral and practical support to farming people during periods of anxiety, stress and problems relating to both the farm household and the farm business.
Rural Minds
PO Box 277
Manchester
M60 3XN
Tel: 020 8215 2322
Email: ruralminds@mind.org.uk
A membership network open to everyone with an interest in rural mental health and wellbeing.
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Seasonal Affective Disorder (SAD)
SADA (Seasonal Affective Disorder Association)
PO Box 989
Steyning
BN44 3HG
Tel: 01903 814942 (recorded message about the association)
Web: www.sada.org.uk
A voluntary organisation and registered charity which informs the public and health professions about SAD and supports and advises sufferers of the illness.
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Self-Harm
NSHN (National Self Harm Network)
PO Box 7264
Nottingham
NG1 6WJ
Emal: info@nshn.co.uk
Web: www.nshn.co.uk
Providing support to people that self-half and the people it affects.
Bristol Crisis Service for Women
Helpline: 0117 925 1119
(Fri-Sat 9pm-12.30am, Sun 6pm-9pm)
Offering support to women in emotional distress, and particularly to those who self-injure
LifeSIGNS (Self Injury Guidance & Network Support)
Online user lead voluntary organisation providing information and support to people of all ages affected by self-injury.
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Sexual Abuse
Survive
15 Priory Street
York
YO1 6ET
Helpline: 01904 642830
Open: Mon 6.30pm-9pm & Thurs 7.30pm-10pm – 24 hour answerphone
General: 01904 638813
Open: Mon-Fri 9am-5pm
Email: info@survive-northyorks.org.uk
Web: www.survive-northyorks.org.uk
Offering information and support, self-help groups or one-to-one meetings to women affected by the trauma of childhood sexual abuse in North Yorkshire.
SAFELINE
King Tom House
39b High Street
Warwick
CV34 4AX
Helpline: 0808 800 5005
(Mon, Wed & Fri 7pm-10pm, Tue & Thurs 7.30pm-9.30pm
Email: safeline@bigfoot.com
Web: www.safelinewarwick.co.uk
Services for men and women who are sexual abuse survivors in the UK includes information on, flashbacks, ritual abuse, helpline.
York Mothers Support Group
(Part of York NSPCC)
Tel: 01904 430455
For mothers, grandmothers and female carers of children who have been sexually abused.
NAPAC (The National Association for People Abused in Childhood)
42
Curtain Road
London
EC2A 3NH
Support Line: 0800 085 3330
(Land line, Orange & Virgin mobiles)
0808 801 0331
(O2, Vodafone & T-mobile)
Website: www.napac.org.uk
Abused Empowered Survive Thrive
Website supporting adult survivors of sexual abuse. 60+ support forums for survivors of abuse, multiple chat rooms and information for survivors of childhood and adult sexual abuse or rape; for both female and male sexual abuse survivors from the UK and around the world. Also related subjects such as date rape, male rape, panic attack, eating disorders, self harm, and inner child work.
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